Data deletion

Last updated: September 21, 2026

You can ask us to delete your Instagram account data, and your user data, in any of these ways:

1. From Instagram: in the app, Settings → Apps and websites → Stratia Social → Remove. Meta notifies us and we delete that account's data.
2. From the Stratia Social dashboard: on the connected account, "Disconnect".
3. By email: write to contacto@stratia.cl from the email you use with the service, with the subject "Data deletion".

What we delete

• The access token, immediately.
• The account ID and username, scheduled posts that have not been published, their images and their insights.
• If you ask, your user as well: name, email and sessions.

Everything is deleted within 30 days, and we confirm by email with a confirmation code. We only keep what the law requires us to keep, for the period the law sets.

What is already on Instagram

Posts that were already published remain on your Instagram profile: to remove them, delete them directly from Instagram.